Harmonious experiences
Product design, strategy, IxD, user research, collaboration
Curious, observant, reflective and solution- oriented by nature, my passion is to create frictionless interactions.
Philips Emergency Care Informatics Suite
Design role-based experiences for EMS and Hospital users while adhering to privacy rules GDPR and HIPAA.
Data is captured by a Philips HeartStart Intrepid monitor/defibrillator and pushed to Emergency Care Informatics for review. Customers conduct post-event analysis of 12-lead ECG data et al in the cloud.
Starbucks B2B
Design user research study, analyze data and share insights with Executive team.
“Pamela ramped up quickly on our complex subject matter and helped us redesign our information architecture, as well as strategize and prioritize features.”
— Jie Yang, Solutions Architect
Work includes enterprise, medical SaaS, e-commerce, B2B, B2C, intranets, marketing, 3-D video games and 501(c)(3).
Clients: Koninklijke Philips N.V., Starbucks, Microsoft (Power BI, MSN, Games group), Cushman and Wakefield, Schneider Electric, T-Mobile, Sensoria, Cascade Game Foundry